Marketing

Detecting inefficiently managed categories in a retail store

The past, present, and future of retail analytics: Insights from a survey of academic research and interviews with practitioners

Retail in High Definition: Monitoring Customer Assistance Through Video Analytics

When Consumers Learn, Money Burns: Signaling Quality via Advertising with Observational Learning and Word of Mouth

Components of attentional effort for repeated tasks

Balancing Agent Retention and Waiting Time in Service Platforms

Eye-Tracking Reveals Processes that Enable Conjoint Choices to Become Increasingly Efficient with Practice (lead article)

When demand projections are too optimistic: A structural model of product line and pricing decisions

Structural Models of Complementary Choices

Word of mouth bias and optimal communication strategies.

Measuring the Effect of Waiting Time on Customer Purchases

Structural Estimation of the Effect of Out of Stocks