@article{MOY2023,
author = {Musalem, Andres and Olivares, Marcelo and Yung, Daniel},
title = {Balancing Agent Retention and Waiting Time in Service Platforms},
journal = {Operations Research},
volume = {41},
number = {3},
pages = {97-1003},
year = {2023},
doi = {},

URL = { 
    
}

}