@article{doi:10.1287/mksc.2020.1246, author = {Joshi, Yogesh V. and Musalem, Andres}, title = {When Consumers Learn, Money Burns: Signaling Quality via Advertising with Observational Learning and Word of Mouth}, journal = {Marketing Science}, volume = {40}, number = {1}, pages = {168-188}, year = {2021}, doi = {10.1287/mksc.2020.1246}, URL = { https://doi.org/10.1287/mksc.2020.1246 }, eprint = { https://doi.org/10.1287/mksc.2020.1246 } , abstract = { When consumers learn via observations or word of mouth, a firm may strategically spend more on advertising to credibly signal its quality. } }